Delete your WATADCASH account and associated data
You can submit a deletion request here without signing in or reinstalling the app. Select “Account and data deletion” in the form below and use the email registered to your account.
Support must verify account ownership before acting. The name, email and account number entered here are not proof of ownership. Do not send a password, verification code, full card number or CVV.
Submitting a request does not delete your account or settle money. Support will explain any unresolved balance, payment or dispute that needs to be handled before closure.
Some transaction, audit, fraud-prevention and legally required records may need to be retained. Support will explain what can be deleted, what must remain, the reason and the applicable retention period when reviewing your request. There is no automatic deletion deadline promised by this form.
After submission, keep the request reference. You can follow up through the same form or existing account support. Ask for written confirmation of the completed scope of deletion and any retained records.
Open the request form