I know the destination.
Wallet transfer is not a charge for the phone balance. Make sure you choose the product that matches what the beneficiary wants to receive.
Check the wallet number.
Ask the beneficiary for the registered number and name of the wallet holder when needed. Make sure the required international or local format is available.
Keep proof of execution
Review the status of the request and the amount received, and keep the reference when there is a delay or difference in data.
