01

The amount of funding is not always the amount of access

You may be paid in one currency and receive the beneficiary in another, or a fee will be deducted depending on the order method. Read the funding values, fees and delivery each in its own name.

02

Ask about all the cost elements

Specify the service charge, the applicable exchange rate and any declared delivery cost. If the beneficiary is converting the balance of a wallet into cash, check the fees for this separate step.

03

Adopted written output

Before sending money, match the net written receipt to the beneficiary’s need. If the offer does not indicate a value, ask to complete it instead of calculating it from a generic price.