Confirm the recipient
Use the name shown on the identity document required for collection. For a wallet transfer, use the registered wallet details rather than an unrelated phone number.
Review the quote
Confirm the funding amount, delivery currency and all disclosed charges. A listed destination is not a guarantee that every route is available to every customer.
Follow the transfer
Keep the WATADCASH order reference and use the collection information issued for that specific transfer. Contact support if recipient details need changing.