What reference do you follow?
Select the remittance order reference and who will receive the money. If you fund your account first, also keep the fund reference to distinguish the restriction problem from the delivery problem.
I understand the latest update
In the process of ordering or reviewing it does not prove that the amount reached the beneficiary. Review the status of execution and delivery data, then match the amount and currency with what the beneficiary confirmed.
When the transfer is delayed
Send support reference, date, beneficiary country and last apparent case. Do not create an alternative transfer and do not refinance before the result of the first request is clear.